At bdtgame, your personal information is handled with care. This Privacy Policy explains exactly what data we collect, why we collect it, how it's used, and what rights you have over it. No jargon, no hidden clauses.
Six core commitments that define how bdtgame handles your personal data every single day.
bdtgame only collects personal data that is genuinely necessary to operate your account, process payments, and comply with legal requirements. We don't collect data for the sake of it.
All personal and financial data on bdtgame is encrypted in transit and at rest using industry-standard protocols. Your payment details, account credentials, and identity documents are stored securely.
bdtgame does not sell, rent, or trade your personal data to third parties for marketing or advertising purposes. Your information stays within the bdtgame platform and its essential service providers.
You have the right to access, correct, or request deletion of your personal data at any time. bdtgame makes it straightforward to exercise these rights — just contact our support team.
This Privacy Policy is written in plain language so you know exactly what's happening with your data. No buried clauses, no confusing legal language designed to obscure what bdtgame actually does.
If bdtgame makes significant changes to this Privacy Policy, registered players will be notified by email or in-platform message before the changes take effect. You're never left in the dark.
bdtgame operates the online gaming platform available at bdtgame.one. We are the data controller responsible for the personal information collected through this website, the bdtgame mobile app, and any related services.
This Privacy Policy applies to all users of bdtgame — whether you're a registered player, a visitor browsing the site, or someone who has contacted our support team. It covers all personal data collected through any channel associated with bdtgame, including the website, app, email, and live chat.
Questions about your data? Contact the bdtgame data team at [email protected]. We aim to respond to all data-related queries within 72 hours.
bdtgame collects personal data in several ways — directly from you when you register or contact us, automatically when you use the platform, and occasionally from third-party payment providers. Here's a clear breakdown of what we collect and why.
| Data Type | Examples | How Collected |
|---|---|---|
| Identity Data | Full name, date of birth, national ID number | Registration form, KYC verification |
| Contact Data | Phone number, email address | Registration form, support interactions |
| Financial Data | bKash / Nagad / Rocket account number, transaction history | Deposit and withdrawal requests |
| Technical Data | IP address, device type, browser, operating system | Automatically on site/app access |
| Usage Data | Pages visited, games played, session duration, bet history | Automatically via platform logs |
| Communications Data | Support chat transcripts, email correspondence | When you contact bdtgame support |
bdtgame does not collect sensitive personal data such as racial or ethnic origin, political opinions, or health information unless specifically required by law or responsible gaming obligations.
Every piece of data bdtgame collects has a specific, legitimate purpose. We do not use your data in ways that go beyond what is described in this Privacy Policy. Here is how your personal information is used on the bdtgame platform:
Marketing opt-out: If you no longer wish to receive promotional communications from bdtgame, you can unsubscribe at any time via the link in any marketing email, or by contacting support at [email protected].
bdtgame processes your personal data on one or more of the following legal grounds, depending on the specific purpose:
bdtgame does not sell your personal data. We share data only where it is necessary to operate the platform, comply with legal requirements, or protect the security of bdtgame and its players. The categories of third parties we may share data with are:
All third parties who process data on behalf of bdtgame are required to handle that data securely and in accordance with applicable data protection standards. We do not permit third parties to use your data for their own marketing purposes.
bdtgame uses cookies and similar tracking technologies to make the platform work properly, remember your preferences, and understand how players use the site. Here's what we use and why:
You can manage cookie preferences through your browser settings. Note that disabling essential cookies may affect the functionality of the bdtgame platform. bdtgame does not use third-party advertising cookies or tracking pixels for external ad networks.
bdtgame retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. Our standard retention periods are as follows:
| Data Category | Retention Period | Reason |
|---|---|---|
| Account & Identity Data | 5 years after account closure | Legal and AML compliance obligations |
| Transaction Records | 5 years from transaction date | Financial record-keeping requirements |
| Support Communications | 2 years from last interaction | Dispute resolution and service improvement |
| Technical & Usage Logs | 12 months | Security monitoring and fraud detection |
| Marketing Preferences | Until opt-out or account closure | Consent-based communications management |
After the applicable retention period, personal data is securely deleted or anonymised so it can no longer be linked to you. If you request deletion of your data before the retention period expires, bdtgame will delete what it legally can and explain any data that must be retained.
bdtgame takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your information against unauthorised access, loss, or misuse.
Your role in security: bdtgame's security measures work best when you also take steps to protect your account. Use a strong, unique password for bdtgame, enable 2FA, and never share your login credentials with anyone. bdtgame staff will never ask for your password.
As a bdtgame player, you have a number of rights over your personal data. These rights can be exercised at any time by contacting our support team at [email protected].
Request a copy of the personal data bdtgame holds about you, including how it's being used.
Ask bdtgame to correct any inaccurate or incomplete personal data held in your account.
Request deletion of your personal data where bdtgame no longer has a legal basis to retain it.
Ask bdtgame to restrict processing of your data in certain circumstances, such as while a dispute is being resolved.
Receive your personal data in a structured, machine-readable format so you can transfer it elsewhere.
Object to bdtgame processing your data for direct marketing or on the basis of legitimate interests.
bdtgame will respond to all data rights requests within 30 days. In complex cases, this may be extended by a further 60 days, in which case we will notify you of the extension and the reason for it. There is no charge for exercising your rights under normal circumstances.
bdtgame is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. If you are a parent or guardian and believe your child has registered on bdtgame, please contact us immediately at [email protected].
Upon receiving a verified report of a minor's account, bdtgame will immediately suspend the account, investigate the matter, and delete any personal data collected from the minor. Any funds deposited will be returned to the original payment source after investigation.
bdtgame uses age verification checks during registration and at the point of first withdrawal to help prevent underage access to the platform. For more information on our approach to player protection, visit our Responsible Gaming page.
bdtgame may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make changes, the "Last updated" date at the top of this page will be revised.
For significant changes that materially affect how your data is used, bdtgame will notify registered players via email or an in-platform notification before the changes take effect. Minor clarifications or formatting updates may be made without direct notification.
Stay informed: We recommend bookmarking this page and reviewing it periodically. The current version of bdtgame's Privacy Policy is always available at bdtgame.one/privacy-policy. Continued use of bdtgame after a policy update constitutes acceptance of the revised terms.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way bdtgame handles your personal data, please get in touch. Our team is available 24/7 and takes all privacy-related queries seriously.
For questions about responsible gaming or self-exclusion, please visit our Responsible Gaming page. For general platform questions, the FAQ page is a good starting point.
Your data is protected, your payments are secure, and your privacy is respected. Join thousands of Bangladesh players who trust bdtgame every day.
18+ only. Please play responsibly. Visit our Responsible Gaming page for tools and support.